Terms of service

Effective Date: August 1, 2025

 

Welcome to Sunstar Supply Company's website (the “Site”). Please read these Terms and Conditions (“Terms”) carefully before using our Site and services. By accessing or purchasing from our Site, you agree to be bound by these Terms.

 

1. General

Sunstar Supply Company (“we,” “us,” “our”) operates this eCommerce website. By using the Site, you represent that you are at least the age of majority in your state or province of residence, or have given us consent to allow any of your minor dependents to use this Site.

We reserve the right to update, change, or replace any part of these Terms at any time. Your continued use of the Site following any changes constitutes acceptance of those changes.

 

2. Products & Services

We strive to ensure that product descriptions, pricing, and availability are accurate. However, we do not warrant that all information is error-free. We reserve the right to correct any errors or inaccuracies and to cancel orders if necessary.

All products are subject to availability. We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.

 

3. Pricing & Payment

All prices listed are in U.S. Dollars unless otherwise noted. We accept major credit cards and other payment methods as offered at checkout. Payment must be received in full before any product is shipped.

Prices are subject to change without notice. Taxes and shipping costs will be calculated and applied at checkout where applicable.

 

4. Shipping & Delivery

We ship to addresses within the U.S. Shipping times and fees vary based on location and order size. We are not responsible for delays caused by carriers or incorrect shipping information provided by the customer.

Please refer to our Shipping Policy for more details.

 

5. Returns & Refunds

If you're not satisfied with your purchase, you may be eligible for a return or exchange in accordance with our Return Policy. Products must be unused, in original packaging, and returned within the specified return window.

Refunds are issued back to the original payment method once the return is processed and approved. Please refer to our Return & Refund Policy for more details.

 

6. Account Information

You may be required to create an account to access certain features of the Site. You are responsible for maintaining the confidentiality of your account information and for all activities under your account.

 

7. Prohibited Uses

You are prohibited from using the Site or its content for any unlawful purpose, to solicit others to perform unlawful acts, to violate regulations or laws, or to infringe on our intellectual property rights.

 

8. Limitation of Liability

To the fullest extent permitted by law, Sunstar Supply Company shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

 

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

 

10. Contact Information

For questions about these Terms & Conditions, please contact us at:

 

Sunstar Supply Company

912 Rincon Circ.

San Jose, CA 95131

Email: sun313star@gmail.com

Phone: (669)344-3010